Alessandro - 2024-02-15
The hostel is extremely romantic, located practically inside the woods.The room is simply fantastic, huge, cozy with comfortable bed, several pillows available.The bathroom is rustic but very functional, but the lighting is poor.The hostel has a restaurant, open all day, having tasty dishes of high quality, at a fair price.The hostel has area with ôfuro, natural pool with waterfall and normal pool.Breakfast is a differential, since there is no time to be served, waiting for the host to wake up.Obviously, being inside the woods and on the slope, it is not an easy place for people with health problems to walk, but if you reach all the chases by car and also to the pools, sauna, massage and eye places.Hence there is no difficulty.The restaurant, near the reception, is beautiful.The employees are friendly and attentive.Note 1000. At the end of the stay you still receive a bag with vegetables from the local garden, which is very attentive.The rooms have air conditioning and wi fi.It is a place of relaxation for honeymoon couples or celebration of special dates.Access to the site is difficult, but this is already expected.
Steered is leaving something to be desired in the maintenance.In the pool area, although the grass is extremely well cared for, the deck has broken slats.In the area of the natural pool and hot tub, the chairs are torn and stained, and there are slats of the deck in precarious condition, which is inadmissible for the high value of the hotel daily.The wines, although not of such high quality, have exorbitant prices.The hotel restaurant's cardio should be more varied, as there is no possibility, in the face of the location of the hostel, of dinner or lunch anywhere else.The hostel could renew the towels, are already well worn out.
Thais - 2024-01-12
The hostel was very well indicated, really beautiful, the place is very beautiful and the restaurant is fabulous, including breakfast is delicious.
The hostel is without proper maintenance, both in cleaning the pools (had bags and bottles of water abandoned and the high grass), and in the state of the furniture in the area (with very old fabric and torn in the natural pool, for example).The saunas did not work in the two days we were there, because light was missing and the generator does not cover them.In addition, we asked twice to empty our hot tub (around 6 pm), they said it would be made but the request was not fulfilled.Only the next day when we complained by WhatsApp they solved.Our control of turning on the TV, first was missing in the room and after ordering a few times was released one that did not work.We asked the adjustment again by phone, they said they were going to answer, but had no replacement.The next day when we complained by Whapp was finally resolved.The team, although friendly, did not solve the small questions and did not return to the requests made in person or by phone.It was supposed to have been pleasant days, but unfortunately it was much less than we expected, especially considering what the hostel promises and the price.
Rafaela - 2024-01-12
The place is beautiful and quiet and the chalets are very comfortable.
The heated pool was cold.I communicated to the employees that they answered that they were going to check.At the closure of the account they admitted that the warming was not working, but as it was hot they left to solve later.It turns out that even with sun was not pleasant to use the pool.Virtually no one used.I think for the amount charged this would have to be resolved quickly.The time before there were robe and candlesticks near the hot tub.This time it was necessary to request the robes.
Leonardo - 2024-01-29
The hostel is located in a wonderful place
I think that because of the quality of the inn she could be more careful with the maintenance of her facilities, the trees plates are deleted, and rusty and the hostel has a beautiful variety of trees and plants could primate for better care.Free areas are not very well cleaned in rainy season I think the idea would be to leave the areas free like the pool or the areas near the waterfall prepared for all the time the guest can enjoy
Gabriel - 2024-02-20
The service, private and common accommodations and the facilities of the hostel are amazing!There is nothing that cannot be resolved or circumvented.They treat the guest with a unique kindness and education.
The only "defect" of the hostel is not in it, but in the location.It is very distant from the center of Itaipava, the road is earth and very bad when it is wet.If it were to define better, this is not a criticism, but an observation related to the inn.
Nathalie - 2023-12-02
Breakfast is sensational and the team is hyper helpful.The natural pool is absolutely beautiful.On the way out we got a toast with crops from the garden that were delicious.
The hotel needs repairs.It is not acceptable for a hotel with daily rates of this value to have a sauna missing tiles, wall peeling… WiFi does not take the area of the natural pool, sauna and etc and the place where the hotel is not easy to access the telephone signal.
Dimas - 2024-01-02
The hostel meets the proposal of ecological and contemplative tourism very well.Gastronomy and breakfast are very good.The staff is attentive and competent.
The trails can be better cared for, endowed with landscape and signaled improvements although they can use them smoothly.Small pool improvements and standard chalets can improve guests' experience, such as support tables and chair roads.
Monica - 2024-01-08
Spacious and well decorated room.
The quality is falling.I've stayed other times and really is no longer the same thing.Some details need maintenance, such as external lighting (all burnt lights), making it difficult to walk at night.The lighting near the natural pool is also very precarious.The restaurant's menu has been the same for several years.Could change (as a suggestion).
Caiovbarros - 2023-12-19
Excellent service, sympathetic staff and always willing to help!The hostel is a proposal to disconnect from the outside world and relax.
It was all perfect.But it is good to know that at the hostel has only Wi-Fi signal (which by itself works on all points).That is, normal call and SMS does not work there.
Gustavo - 2024-01-25
The support of the staff was brilliant. The chalet was big, clean and very comfortable. This was the second time that I was in Tankamana, and I'm looking forward to return. All nature that you have contact with is great, every garden very well taken care.
It's becoming a bit overpriced.
Gustavo - 2023-12-18
All meals are amazing.Amazing service.It's not a cheap option but it's worth it in every way!Let's go back many times.
Spa and massages could be better, but being "additional" items do not compromise the experience.
Cantosano - 2023-12-06
Breakfast at any time.Natural pool, OFUR IN THE FOURTH AND OFORO OF THE COMMON AREA, SAUNA DIRECT TO THE NATURAL POOL.Great quality of employee service always and quality of breakfast items
Flavia - 2024-02-15
Wonderful team, great facilities and great restaurant.
It is necessary to improve the acoustic insulation of the germinated chalets, we heard everything in the next chalet.
Mauricio - 2024-01-03
Excellent rooms. Very good breakfast. Very good restaurant.
A bit far form Itaipava town, so its a better experience if you want to stay at the pousada most of your time.
Marcello - 2024-01-18
Installations and the comfort of the room
Pool and waterfall facilities could be modern and new.Tables, chairs,… .. they are below the inn standard
José - 2024-02-01
Space and Cleaning
Upholstery needing exchange.Little light in the bathroom.External furniture such as balconies, pool, very worn.
Lomba - 2024-02-12
Promptness in the service.Beautiful and silent place.Friendly and attentive staff.Quality of services.
I liked everything
Flavio - 2024-01-08
Hospitality of employees, food and room
Leisure areas in precarious conservation - pool, sauna, stretching chairs, etc.
Mariana - 2024-01-10
Breakfast
External part is very careless.The photos of the outdoor area do not match reality.
Simone - 2024-01-23
The chalet is very good.The receptionist and fantastic.Very good service.
Afrânio - 2024-02-05
The place
Hard access and contact for entry into the Precarious Pousada
Raphael - 2024-02-19
Very attentive employees and always available!
Magali - 2023-12-04
They are new and large.
Of the price.
Sergio - 2024-02-02
Very comfortable!!
Marco - 2024-01-08
There is no time
Jose - 2023-12-25
Service
Anything
Ana - 2023-12-04
sim