Vinicius - 2024-03-25
Restaurant and Chambermaids service, bed comfort, location, excellent quality live music and very pleasant
I requested a cradle at the time of reserve.My cradle request was accepted apart from the reserve.When I arrived at the hotel, the receptionist wondered if I would need a cradle (didn't make me much sense, because I had already asked - and it was a information she didn't really have) - saying yes, he said he would take at least 1hr so that he would be taken to the room, for there was no one to assemble him at that moment.As I took the mounted cradle to my room, I went to check and the base of the crib plummeted.Completely insecure for the use of a baby.It is worth mentioning that the mobile is very old and it was not an assembly error.This was unfortunately a very present feature in some hotel details.I preferred to sleep with my daughter in bed to avoid some other disorder.The friendliness and attention of the receptionist on my arrival was not the best.Anyway, this comment does not reflect the behavior of other hotel professionals.
Gisele - 2024-03-15
Location: close to everything, wheelchair we went to the supermarket, pharmacy, alternate 2 very satisfactory restaurants City Bier and Bel Viale;They put us in a fourth adapted family 102 after I told the special needs because I went with 2 elderly 85 and 90 years old and one of them uses wheelchair, large, 1 bed and 2 single beds, comfortable mattress, balcony, 2 TV;Good air conditioner (we catch heat wave 38 °);Pool: Heated, several levels, whirlpool, the elderly managed to use.
The sheets were grimy, only the bathrooms of the bathrooms were removed daily, I'm not sure if the bedroom bathroom was clean daily, 2 TV but cable TV did not work properly with channel poverty or TV with digital converter.
Philip - 2024-03-24
The breakfast was very good.A lot of choice and enough space.It's great that breakfast opens at 6:30 am!Most of the tours start at 07:00.The room was adequate.If you get a room with a street view - and it is the weekend - you can prepare for a little party noise.
The WiFi didn't work at all in the rooms.You always had to go to the lobby or the area all around to get a good signal.At the weekend you have some noise at the street side rooms.
Sergio - 2024-03-29
The hotel is located in the center of the city.Many options to walk to good restaurants (Burgerz, Rodizio Premium .....) and ease to go to the cataracts.The family room is wide and the pool is fine.Good assortment for breakfast and attentive staff.
Like many 3/4 stars hotels in Brazil, they need some reforms ... The antiquity of the facilities is noted.
Martin - 2024-03-22
Very good breakfast, very attentive staff, everything clean and neat.The location in the city is good and restaurants and shops are easily accessible on foot.It is about 20 minutes to the national park with Uber/Taxi.
The mattress was too hard for us.The carpets in the corridors were very stained.
Francisco - 2024-03-25
Breakfast - Very good.One of the best I've ever seen serving - excellent.Decoration and Infrastructure - Building need reforms and paintings - but nothing that disabled the stay.
My room was in need of Fachina under the beds and painting on the ceiling.
Paulo - 2024-03-13
Perfect location.Near several good restaurants.In the center.
Good room.But number 358 is at the end of the hall.From there, at night, listening to the energy generator, which bothers you.At the end of the night they turn off.Just that point.
Maciel - 2024-03-28
The hotel is wonderful.I indicate to everyone.Perfect.Breakfast is the best I've ever seen.Amazing.Impeccable cleaning.The desire to live in the hotel.
I liked everything.Nothing to complain.
Colman - 2024-03-21
Lovely hotel in central foz de igazu.free transport from airport.staff very friendly.nice pool area. Breakfast good. Some issues with WiFi but sorted.
Folco - 2024-04-03
I love Rafain Hotel.It is the best accommodation that I was in Foz de Iguazú.I would not change it for anything!
Uedson - 2024-03-13
Very good pool area!Comfort of beds excellent breakfast.
I think what has to improve the elevator, very old
John - 2024-04-01
Breakfast was just ok
The pool was dirty and children swimming in nappies Gym was terrible
Nelson - 2024-03-24
Breakfast, pool, bar, surrounding restaurants.
Step at the bathroom door
Matheus - 2024-03-13
A localização é ótima e o café da manhã muito bom ?
Pool, very hot
Younik - 2024-03-12
Pleasant hotel with swimming pool.Hearty and varied breakfast
Carlos - 2024-03-28
Service, location, facilities.
Everything answered perfectly.
Mauricio - 2024-03-15
Excellent location, good breakfast, all super in the stay.
Patrick - 2024-03-23
Location
Room with infiltration.Very old air conditioning
Vivian - 2024-04-05
Attention, excellent breakfast would really go again ..
Felipin - 2024-03-31
Comfortable bed, nice breakfast and helpful staff
Gerónimo - 2024-03-29
Breakfast and pool
That there is only one elevator
Najilla - 2024-04-01
Large room, great breakfast.
Everything is OK.
José - 2024-03-15
I liked the service, breakfast and location.
Alberto - 2024-03-12
The pool was beautiful the change they made
Rocha - 2024-03-13
Everything was wonderful, amazing breakfast
Judite - 2024-03-18
Everything's good
Nothing to declare
José - 2024-04-01
Location, pool, breakfast
All good
Veronica - 2024-03-13
Hotel Great Cost Benefit
Anything
Dantas - 2024-04-03
All very good, of excellence
Laura - 2024-03-30
Breakfast
They left no towels
Daniela - 2024-03-30
The breakfast and the pool
Rucker - 2024-03-21
The food and bar service
Jorge - 2024-03-23
excellent location
Lucas - 2024-04-02
EXCELLENT
Luiz - 2024-04-04
All
Antonio - 2024-04-04