Betopp - 2024-02-19
The water park is very good and the cleaning of the pools as well.Access to the network clubs is very cool, I enjoyed meeting Nautical Praia Clube, but there should be a way to pay the $ 600.00 there and renew the credit.
Very dark apartment, besides the lighting being bad, there was a burnt lamp, we complained the day we entered and the next day a few times, always reported that they were going to change, but never exchanged.We got tired of asking ... The apartment had no chair, no glass, in 4 days did not change the towels.There is no elevator where we were and I had to climb two floors with children on my lap, very tiring!The service in the bars is precarious, not because of the employees (they are all very helpful), but by quantity.Breakfast and dinner are suffering, we expected anything better.I do not complain about the prices of things served in the bars (tough), but for the price should be much better and better served.
Rodrigo - 2024-01-18
Clean room, clean pools
Super high prices in the hotel and parks snacks and drinks, including no price on products, a room much more with a lot of corridors and street.The hotel aquatic park and impossible to use, overcrowded, the wave pool turn on 15 minutes and already turn off, many closed toboggan for maintenance, the waterfalls of the hotel also is turned off.Breakfast the same menu every day, dinner also well repeated and meats hard, when you eat the last fork of food the waiter is already on top to collect your plate, I think they do it for no one to repeat, I was very uncomfortable with this Attitude of the waiters.Much harassment of employees to sell quotas from the hotel network.My experience was disappointed in this hotel.
Anderson - 2024-01-22
All food included in the full pension is good, meets expectations.The service in general is very good.There are several pools for all tastes, warmer, colder, for children.Excellent place to go with the family.
What is bad, in fact, is the internet.It is nonexistent.You connect, but don't even carry WhatsApp.Two other negative points, but it is important for you to know: (A) The children's pool ends at 18hs, just as it gets cool, that the sun low and the children could play.Bad decision of management;(B) The price of the products to be consumed at the hotel are very expensive.Be ready.
Juliano - 2024-01-26
The cleaning is very good, location, breakfast and excellent lunch, swimming pools and staff
I didn't like the room, because the room that was in the announcement pictures was not the same as I was, there was neither table nor chair.In the photos it was an apartment with kitchen, sofa bed, according to the ad my room was Deluxe, but there was none of that.I was upset because they announce the package with photos of Prive Boulevard, had a photo of the reception, which made me confuse a lot, finally I thought I was going to stay in a hotel and I was in another.
Roseli - 2024-02-01
The location is great all close, restaurant stores, markets, park the park of amusement.The water parks also very good.The good breakfast and dinner.
I didn't like the values of meals within the water parks was high., there is no drinking fountain this is very bad especially for children was very hot.Water just to buy.The air conditioner of the room is very noisy, as it could not leave the balcony open, we left the air on the time then turned off.
Rodrigo - 2024-03-23
Very good structure.It is worth staying at the hotel.Besides being entitled to 3 water parks.
Only on 03/20 Wednesday did we have a discomfort due to me and my family were sleeping around 07:50 in the morning and an employee simply entered our room with the master card without knocking on the door and we got a huge fright with that situation .He soon apologized and came out fast.Then they should improve the privacy issue in the rooms.
Gabrielpiruba - 2024-03-21
I really liked the hotel facilities, the water park and the playground. It has a greatful estructure for the family and children. Having free tickets to enter the hotel chain water parks gave us an extraordinary experience at Caldas Novas.
The cleaning at the restaurant was not good as the rest of the hotel. The food variety was weak and I think it could be greater to reflect the expectations and the hotel rating.
Marcelo - 2024-01-31
Good breakfast, good pool and attentive staff.
Dinner and lunch with little option for children and without variety.My husband was eating salad and a snail burst in his mouth, the luck he spat and the nutritionist came to apologize for the event saying that he has a control with the hygiene of the leaf (which hygiene right, let a Carol pass).It is not worth closing with the food included.
Thamera - 2024-02-26
Could improve
They will put me in a horrible room with a lot of mosquito and dirty the blood ceiling from killing the mosquitoes.I asked to change, and another room was much better new furniture, and more comfortable.But the dirty sleeping blankets smelled badly.My 3 -year -old son woke up every bite I don't know what, for that room there was no mosquito.
Tatiane - 2024-03-14
The breakfast was wonderful, the tapioca and omelet made in the work make all the difference.I love the water playground, because I have children and see that everything is very safe and accessible.
I don't like to stay in a place and be approached by apartment quota salespeople, they are there for rest ... this is boring.
Francislaine - 2024-02-29
Location, prices, parks
Food, the problem is not in food varieties that are served, because it can be a simple but tasty food, but all the foods that serve are bad, and the desserts all taste like wheat flour, in my opinion they could put less options , but well made, tasty.
Frank - 2024-02-18
Despite being old, it was very clean, well airy, maintenance up to date.For the amount paid is great.Pool, restaurant, bar, bathrooms, playground premises.Food restaurant a show, all very good.
A little soft but understandable mattress, I missed a chair in the room.
Ana - 2024-01-28
Very good hotel and pleasant facilities.Simple breakfast, but everything we need.The helpful team and quickly complied with the request for shower exchange.
Have to pay for the pool towel.
Layanna - 2024-03-25
Great location, to do everything on foot.The hotel is clean the pools too.Only the air of the room was defective water, the technician went to fix but did not solve 100% the problem.
Tylanne - 2024-02-01
Pool structure and location.
Breakfast, no variety of fruits only watermelon, melon and papaya.Lunch and dinner with sometimes spicy foods.Our fit was in a place without elevator.
Mharcos - 2024-01-19
Very spacious for 4 people and the mattress was good
The noise of the street, we stay there through the hotel restaurant.Glass could be anti -crush to be more comfortable.
Thiago2014 - 2024-01-31
Location, hotel infrastructure and also breakfast
Dinner leaves much to be desired, always hard food, as if they had done the hurry to answer.Wifi is not very good either.
Sonia - 2024-01-22
The possibility of being in other parks.
The family's room was close to a very noisy corner, the children woke up many times because of it.
Fernanda - 2024-01-23
We liked the pools and the recreation of the hotel.
We thought the meals left something to be desired because they had few dessert options.
Pedro - 2024-03-27
Quality of parks, cleaning, organization, service!
Price of drinks, WiFi worked only at reception, desserts I didn't like the majority!
David - 2024-02-13
All inclusive excellent food.Employees Note 10. Parking is free but limited.Access to 2 free and excellent parks
All
Rogerio - 2024-01-20
Very cozy place, attentive and affectionate staff ... second time we stayed there and I only have compliments
Leandro - 2024-03-02
Great location, helpful and attentive team.
Wi-Fi signal is terrible, little variety at dinner.
Paulo - 2024-01-27
Good food, super cordial employees, cleaning ...
Bad wifi in the rooms .... impossible to use.
Andreia - 2024-01-20
Location, access to parks and employee service.
Bad internet, does not work in the room
Renata - 2024-03-14
The place, and the fact of 3 clubs included
I liked everything!No -compliance
Tiago - 2024-03-21
The location is great and very good cost benefit.,
Improve the wifi network.
Iranilda - 2024-03-29
Water parks are wonderful and the hotel too.
I liked everything.
Edilson - 2024-01-23
Great breakfast!
Very noise in the air conditioning
Lourielson - 2024-02-29
Cafe da Morah, Jnta, a wonderful tapioca
satisfied
Cleyton - 2024-02-26
Hot and clean pools
Sound in the pools
Elcio - 2024-01-17
Hotel structure
Lack of parking space
Gonçalves - 2024-02-26
Tudo perfeito?
Passed very fast
José - 2024-01-13
Structure
I liked everything
David - 2024-03-25
Perfect TD
Gym can improve!
Nayr - 2024-01-28
We like everything
Price
